Privacy Policy

Data Protection

Last Updated on: February 21st, 2023

This privacy policy (this “Privacy Policy”) is issued by icotec Medical inc. and its affiliates (“icotec”, “We”, or “Us”). This Privacy Policy governs the processing by icotec of information through its website (the “Website”) that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“you”), or as otherwise defined in the state privacy laws applicable to you (“Personal Information”). Personal Information does not include other information from or about you (e.g., consumer information that is deidentified or aggregate consumer information).

This Privacy Policy describes (i) the types of Personal Information we collect and process, (ii) our methods of collection, (iii) the purposes of collection, disclosure and processing of such Personal Information, (iv) to whom we disclose such Personal Information, (vi) the management of such Personal Information by you and (vii) all other information that may be relevant to you.

This Privacy Policy is directed to residents of the United States only. If you are not a resident of the United States, please visit these pages for the privacy policy that may be applicable to you. If you are a resident of California, Virginia, or Nevada, please refer to our Supplemental State-Specific Privacy Notice as you may be entitled to additional rights. The terms of such Supplemental State-Specific Privacy Notice are incorporated herein by reference.

If you have any questions about this Privacy Policy and the practices described hereunder, please contact us as set forth under “Contact Information” below. If you do not agree with any of the terms of this Privacy Policy, please do not use the Website nor provide any Personal Information to us.

At the top of this Privacy Policy, you can see when this Privacy Policy has been last updated. As our business practices evolve and new legislations relating to data privacy may be enacted, we may update this Privacy Policy from time to time. Please review this Privacy Policy whenever you visit the Website so that you know the terms that apply to you at that time. Continued use of the Website following such changes constitutes the acceptance of those changes. In case of significant modifications as to how we treat our users’ Personal Information, we will inform you [through a general notice on the Website’s homepage (e.g., pop-up window prior to entering the Website).

The Website is not intended for individuals under the age of 18. No one under the age of 18 may provide any Personal Information to us on the Website. icotec will not knowingly collect any Personal Information from such individuals without prior parental consent. If you are under 18, do not use the Website or provide any Personal Information to us on the Website. If we learn that we have collected or received Personal Information from individuals below the age of 18 without verified parental consent, we will delete such information. If you believe we might have any Personal Information from or about an individual below the age of 18, please contact us at

We do not intend to collect sensitive Personal Information (including but not limited to healthcare information) from the Website’s visitors. Please do not enter any sensitive Personal Information on the Website (see examples of such sensitive Personal Information here). If you inadvertently entered sensitive Personal Information on our contact form, please contact us so we can delete such sensitive Personal Information. See “Contact Information” for our contact information.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your Personal Information with us.

1. An Overview of Data Collection

Which Personal Information do we collect from you?

icotec collects the following categories of Personal Information:

  • Personal and contact details (for example, name, email address, telephone number); and
  • Other information that you voluntarily enter on the Website’s contact form.

Certain state laws deem IP address as Personal Information. As mentioned under (ii) of the Section “How do we collect your Personal Information?”, the IP addresses that we collect are anonymized.

How do we collect your Personal Information?

i. Personal Information directly provided by you
We obtain or receive Personal Information directly from you

  • If you fill out a contact form on the Website;
  • If you subscribe to our newsletter; and
  • As part of your correspondence, feedback, dispute settlements, and similar communications with us.

ii. Personal Information we receive indirectly (through automatic data collection tools)
We may use cookies and automatic data collection technologies to collect certain information about you. For more information on cookies, please see “Cookies” below.

We automatically collect and store the following information that your browser automatically transmits to us in “server log files”:

  • Browser type and browser version;
  • Operating system used;
  • Referrer URL;
  • Most visited URLs;
  • Host name of the accessing computer;
  • Time of the server request;
  • Time of the server request;
  • IP address.

We do not combine these server log files with data from other sources and all of the above information is anonymized.

For which purposes do we collect your Personal Information?

icotec processes information we collect from you on the Website (including Personal Information) for the following purposes:

  • Customer service, communication purposes. For the performance of customer service and to respond to your inquiries or requests;
  • Quality and management purposes. To monitor, improve and analyze the quality and use of our Website, services, processes, and systems; to inform our management and perform internal reviews; and
  • Legislation and regulation. To identify and counter fraud, perform audits, ensure safety within icotec and comply with orders of a court, law enforcement, government authorities, applicable laws, rules, and regulations.

To whom do we disclose your Personal Information?

Icotec does not disclose your Personal Information to third parties. Note that the companies in the icotec group may disclose Personal Information to each other and process such disclosed Personal Information.

However, we may disclose your Personal Information, if we believe doing so is required or appropriate: (i) to comply with federal, state, or local laws, or comply with a court order or subpoena to provide information; (ii) to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; (iii) to cooperate with law enforcement agencies concerning conduct or activity that the business, service provider, or third party reasonably and in good faith believes may violate federal, state, or local law; (iv) to cooperate with a government agency request for emergency access to a consumer’s personal information if a natural person is at risk or danger of death or serious physical injury, (v) to exercise or defend legal claims; (v) to respond to your requests; (vi) to protect yours, ours or others’ rights, property or safety; (vii) to enforce icotec policies or contracts; (viii) to collect amounts owed to icotec; (ix) to comply with records retention policies, if any; (x) when we believe access, preservation, or disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (xi) if we, in good faith, believe that access, preservation, or disclosure is otherwise necessary or advisable.

How do we protect your Personal Information?

We have implemented both technical and organizational measures designed to protect your Personal Information against accidental loss, theft and unauthorized access. Examples are firewalls and protocols for web security.

We strive to continually improve our security measures in case of technological advances and developments. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to the Website or to us via electronic communication. Any transmission of Personal Information is at your own risk. We are not responsible for any circumvention of any privacy settings or security measures contained on the Website.

How long does icotec store/retain your Personal Information?

icotec will retain your Personal Information for as long as reasonably necessary and proportionate to the original purpose for collecting and processing it. We will delete or de-identify your Personal Information when your Personal Information is no longer necessary for such purpose. But we may also need to store your Personal Information to fulfill a legal obligation or to resolve disputes.

How long we keep Personal Information can vary widely depending on the context of the services we offer and our legal obligations in the jurisdiction where icotec is processing your Personal Information. The following criteria are often used to determine the retention period: the nature of the Personal Information, the context in which the Personal Information has been collected, the consequences for you and the existence of appropriate safeguards (such as pseudonymization).

2. Exercising consumer rights

What rights do you have regarding your data?

You have the right to (i) access the Personal Information we have collected from and about you, (ii) correct your Personal Information, (iii) limit of or reject of our data processing activities with respect to your Personal Information, and (iv) data portability (i.e., giving you access to your Personal Information in a portable manner).

If you are a California, Virginia or Nevada resident, please refer to our Supplemental State-Specific Privacy Notice for more information on rights that you may be entitled to and how you can exercise them.

We may deny your request if we have a legitimate reason to do so, including but not limited to the completion of the transactions for which we collected your Personal Information, security reasons and such other reasons as permissible under applicable state laws, rules and regulations.

To exercise your rights under this Privacy Policy or any Supplemental State-Specific Privacy Notice, please contact us in the following manner:

3. Cookies

We use cookies and other technologies (e.g., pixels, tags) (collectively, the “Cookies”) on our Website. Cookies are text or image data files that are placed or saved on the internet browser of the user’s computer system. They contain a string of characters that enables the browser or mobile device to be uniquely identified when the user visits the Website again.

The purpose of the use of Cookies is to simplify the use of the Website for the Website’s visitors. Some functionalities of the Website may not be available to visitors without the use of certain Cookies (e.g., technically essential Cookies). On the other hand, we use Cookies for the analysis of the behavior of the Website’s visitors on our Website to measure our reach in the market.

As mentioned above, we use technically essential Cookies which are necessary to run the Website. Hence, we are not able to deactivate these Cookies.

We use the following analytical Cookies and services on the Website:

Google Analytics

Cookie name: _ga
  • Cookie expiry period: 2 years
  • Description: To distinguish users
Cookie name: _ga_<container-id>
  • Cookie expiry period: 2 years
  • Description: To save user’s session status

We have activated the IP anonymization feature on the Website. Your IP address will be shortened by Google. Google will use this information on behalf of us to evaluate your use of the Website, to compile reports on website activity, and to provide other services regarding website activity and internet usage for us. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Google Tag Manager

We may use Google Tag Manager on the Website. Google Tag Manager is a tag management system (TMS) that allows us to manage tags on the Website. This tool does not use cookies and according to Google, no Personal Information is being collected through or by the Google Tag Manager. This tool allows for the release of other tags which may, under certain circumstances, collect Personal Information. Google Tag Manager does not access such Personal Information. You can prevent the setting of tags at any time by deactivating tagging at the domain or cookie level.

Google Search Console

Our Website uses the web analytical service Google Search Console. It is a service offered by Google that helps us monitor, manage and optimize the Website’s presence in Google search results. In connection with the use of Google Search Console, no Personal Information is being processed nor transferred to Google. For more information, please visit:

Managing Your Use of Cookies

You can prevent cookies by selecting the appropriate settings in your browser or managing your preferences via the pop-up window prior to entering the homepage. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of the Website, particularly if certain technically essential Cookies are deactivated. You can also prevent the data generated by Cookies about your use of the Website (incl. your anonymized IP address) from being passed to Google, and the processing of these data by Google, by using a browser plug-in (e.g., Note, however, that icotec will not be responsible for your use of any tools or software (e.g., plug-ins) made available by third parties.

4. Supplemental State-Specific Privacy Notice

We may choose or be required by the applicable state privacy laws to provide different or additional disclosures relating to the processing of Personal Information about residents of certain states. For residents of the States of California, Virginia, or Nevada, please review our Supplemental State-Specific Privacy Notice accessible at.

5. Contact Information

To ask questions about or comment on this Privacy Policy or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at:

icotec Medical Inc.


Phone: (860) 404-6999 (toll-free);

Postal Address: 222 Pitkin St, East Hartford, CT 06108, United States